ABSOLUTELY NO REFUND OR EXCHANGE

Due to the nature of these products refund will not be permitted. Our Classy Luxury extension bundles and wig units cannot be resold after being handled or worn by our customers after purchasing.

PROCESSING TIME:

Classyhaironline Ready to Ship Units will be ship immediately after your payment processed.

Classyhaironline Recreate me wig units processing time is 7-10 business days.

All orders take 3-5 business days to PROCESS.

SHIPPING TIME:

Our shipping hours are Mon.- Fri. from 9:00 am EST to 5:00 pm EST. Orders are not shipped on weekends or holidays. However, during sales/promotions/ holidays, shipping time may take a little longer.

Classyhaironline is not responsible for late shipments due to holidays, natural disasters, weather delays or any carrier delays.

Please be advised that any incorrect billing / shipping information opted by the customer will cause delays. Classyhaironline is not responsible for lost or stolen packages. We do not issue refunds or credits regarding this matter.

CARRIER UPS: 

mail with signature

2-3 BUSINESS DAYS (Excluding Holidays) 

Tracking Orders:

If you provided an email address at the time of purchase, a tracking number will be emailed to you once your order has been shipped.

All tracking info will be sent out the evening of the day the item has been mailed out.

A signature is REQUIRED for all orders over $200 to be delivered.

We Do Not Ship to P.O. Boxes

If your order is submitted with a PO Box in the Shipping section, your order will go through but will be canceled & refunded minus a $20 restocking fee. All orders over $200 requires a signature therefore we DO NOT ship to PO BOXES.

CANCELLATIONS:

If you would like to cancel your order you may do so within 24 hours of placing your order.